Choosing Between Uber and NEMT: Which is Right for You?

May 7, 2020

Which Is Right For You?

There are so many options for transportation lately, that it’s tempting to view them all as equals. But different transportation serves different purposes. In some cities, you can take historic carriage tours or bike cabs to enjoy the local scenery in style. Buses and subways provide a form of mass transit for many people in cities across the globe. If you want something more to yourself you tend to hail cabs or rides through apps such as Uber.

If you, or a loved one, are in a wheelchair and need to get to an outpatient medical appointment, or maybe to the pharmacy, then who do you call? For many people, an Uber seems like a reasonable option, but is it really? Don’t get us wrong, rideshare apps are wonderful things, but for our clients, they often leave something to be desired.

For starters, these apps allow drivers to monetize their own cars by offering rides. That’s great, but it doesn’t mean your given driver has any experience with wheelchair transport, and it’s probably not fair to expect them to. The logistics of wheelchair transport, and the associated safety concerns that accompany it as well, are something that takes time and training to fully understand. Simply put, you want an expert.

But there’s another reason to seek a NEMT provider. Rideshare services end when the destination is reached. Then you, as the passenger, disembark and move on about your day. For our clients and their families, there are often other concerns, like how to get into the building and having someone there who can help them. Even having someone who can be contacted by family and tell them how things are going is important. This is all part of the door-through-door transportation we provide to our clients. It’s different, it’s more, and it’s our service.

In the end, you choose the transportation that suits your needs. Take the time and look at your options, then choose the service that best provides for you and your loved ones.

We’re More Than Just a Ride

We understand that things have changed because of this pandemic, but we’re dedicated to providing you with the best non-emergency medical wheelchair transportation possible. Our vehicles are cleaned and sanitized after every trip to keep you and your loved ones safe, and our process for questions and meetings is completely remote. So if you want more information, contact us here today!
By Stingray Branding February 24, 2026
Getting to and from medical appointments should never add stress to an already vulnerable situation. For individuals managing chronic illness, mobility limitations, recovery from surgery, or age-related challenges, medical transportation safety is essential—not optional. Safe medical transportation protects not only physical well-being, but also emotional comfort, dignity, and trust. At Custom Care Carriage, LLC, patient safety is the foundation of every ride. From trained drivers to carefully maintained vehicles, every detail is designed to ensure passengers arrive safely, comfortably, and on time. This blog explores why medical transportation safety matters, the protocols that support it, the training drivers receive, and how clients experience peace of mind through professional care.
By Stingray Branding January 27, 2026
Choosing the right medical transportation service is not just a logistical decision—it is a healthcare decision. For individuals who rely on non-emergency medical transportation, the quality of service can affect appointment attendance, physical safety, emotional comfort, and overall continuity of care. Medical transportation often serves seniors, individuals with disabilities, people managing chronic illnesses, or patients recovering from surgery. In these situations, transportation is not optional. Selecting the right provider helps ensure that care is accessible, dignified, and reliable rather than stressful or unsafe.  At Custom Care Carriage, medical transportation is approached as an extension of patient care. This guide explains what to look for, what to ask, and why real-world experiences matter when choosing a medical transportation service that truly meets your needs.
By Stingray Branding December 24, 2025
Medical transportation is more than a logistical service—it is a deeply human experience. For patients facing illness, recovery, aging, or disability, the journey itself can be emotionally and physically taxing. Medical appointments often come with uncertainty, discomfort, or anxiety, and transportation can either ease that burden or add to it. That is why compassionate medical transportation plays a critical role in patient comfort, dignity, and overall well-being. At Custom Care Carriage , drivers are not simply responsible for operating vehicles. They are entrusted with supporting patients during moments of vulnerability—when patience, understanding, and calm presence matter most. Through empathy, attentiveness, and respectful care, drivers help transform transportation into a reassuring and supportive part of the healthcare journey rather than an added source of stress.
By Stingray Branding November 25, 2025
Aging brings wisdom, perspective, and resilience—but it can also introduce new challenges that affect independence and daily living. One of the most overlooked yet powerful supports for seniors is elderly transportation services. Reliable transportation does more than move someone from one place to another; it directly influences emotional health, physical well-being, social connection, and overall quality of life. For many older adults, no longer driving can feel like a loss of freedom. Missed medical appointments, isolation from friends, and reduced access to community activities can quietly diminish well-being over time. At Custom Care Carriage , transportation is treated as a form of care—designed to support seniors with dignity, safety, and compassion at every stage of aging.
Caregiver folding up a wheelchair during a medical transportation transfer.
By Stingray Branding October 29, 2025
Stress-free medical transfers for appointments, surgery, and hospital visits. Learn how Custom Care Carriage provides safe, reliable transportation.
By Stingray Branding September 3, 2025
Finding the proper non-emergency medical transportation (NEMT) service can make all the difference in comfort, safety, and peace of mind. Whether you’re scheduling a hospital visit, therapy appointment, or recurring treatment, the right provider ensures timely, compassionate, and dependable service. This guide explains what to look for when selecting a non-emergency medical transportation company and how Custom Care Carriage makes every ride reliable and stress-free.
By Stingray Branding August 8, 2025
Getting from home to the hospital can feel overwhelming, especially for seniors or patients with mobility challenges. That is where non-emergency medical transportation (NEMT) becomes essential. More than just a ride, it provides safety, reliability, and peace of mind. With years of experience, Custom Care Carriage has built its reputation on creating stress-free transfers that prioritize patient comfort.
By Stingray Branding July 10, 2025
For seniors, individuals with disabilities, and their families in Charleston, SC, access to compassionate and reliable transportation is essential. Custom Care Carriage provides personalized, non-emergency medical transportation (NEMT) services designed to meet the unique mobility, medical, and social needs of individuals. Their commitment to safety and dignity ensures that every trip is not just a ride, but a step toward greater independence and well-being. 
By Stingray Branding June 6, 2025
Getting to healthcare appointments is essential for staying healthy, but for many, transportation can be a real barrier, especially for seniors, people with disabilities, or those with mobility issues. The costs of taxis or ride-sharing services, such as Uber and Lyft, can add up quickly, leading to financial stress and an increased risk of missed appointments. Fortunately, non-emergency medical transportation (NEMT) services, such as Custom Care Carriage, offer a practical and affordable solution that can help you save money while maintaining your health.
By Stingray Branding May 7, 2025
In the intricate tapestry of family life, the role of a caregiver is both noble and demanding. Juggling work, family, and personal well-being alongside caring for a senior loved one can often feel overwhelming. Imagine a trusted transportation service specializing in senior care, like Custom Care Carriage , which not only eases the burden of transportation logistics but also enhances the quality of life for your loved one. This blog will explore the benefits of utilizing such a service, how to effectively integrate it into your caregiving routine, and relevant statistics highlighting the critical need for caregiving support.