Guide to Door-Through-Door Non-Emergency Medical Transport

February 11, 2020

What Exactly is Door-Through-Door Transportation?

Picture this. You have a loved one with limited mobility as a result of surgery. Let’s say they’ve had an operation on their knee, for example. They have appointments to make, places to go, but they’re unable to get there by themselves. How do you get them around to where they need to be? Do you take them yourself? Call them a ride to drop them off at the curb? Or do you opt for door-through-door transportation? What is door-through-door?

Don’t worry. We’re here to help you with that last one.

It’s Personal

A professional working for a door-through-door company is more than just a driver. They are present to help you, an aid as you go about the business of your day. It’s about waiting with you, supporting you, getting you through the day, and keeping your family in the loop every step of the way. Unlike random rides, these drivers are dedicated to the people they drive, understanding they are more than a fare, they’re a person. (

It’s Client Focused 

Door-through-door transportation is focused on helping the client get the places they need to be and take care of their business. Where a driver for a cab company, for example, would take you to your location and then move on, a door-through-door professional will help you through the door and wait for you to help you back into your ride. It’s about the client, not about the fare.

It’s Professional 

Door-through-door transportation is nonemergency medical transportation. Drivers for these services are professionals with training, certifications, and preparation to deal with any situation that may arise. First aid, CPR, background checks, training in courtesy, and knowledge of movement for the client are all examples of what makes these professionals different from the average driver.

Your Nonemergency Medical Transportation Source

At Custom Care Carriage, we’re door through door transport for our clients, staying with you at appointments, making sure follow-up visits are taken care of, and keeping your family informed as need be. We’re here, with transportation and more, to make your life easier. Whether it’s you, or a loved one, who’s in a wheelchair, you can count on us. If you, or a loved one, need us, contact us here. We’re ready to help you. goes here. 
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